Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly, safely, and discreetly.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Germany: 2–5 business days
• Europe: 5–10 business days
• International: 7–15 business days

Please note that delivery times may vary during holidays, sales periods, or due to customs delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may offer:

• Free shipping on selected orders or promotions
• Express shipping options where available

Discreet Packaging

Your privacy is important to us. All orders are shipped in plain, discreet packaging without product details visible on the outside.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Customs & Import Duties

For international orders, customs fees or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or lost packages caused by incorrect address information.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact our support team through our contact page or email us directly.